| Privacy
Policy |
 |
| Information
Collection and Use |
|
| Information
Collection |
| Acworth
Carpet Cleaning is the sole owner of the information collected on http://www.acworthcarpetcleaning.com.
Acworth Carpet Cleaning collects information from our users at several
different points on our Web site. |
|
| Service
Request |
| Additionally,
we request information from the consumer in our free estimate process.
A user must provide detailed information about the service requested. No
financial information (such as credit card number, expiration date) is
collected. This information is used to match consumers with appropriate
service professionals. The information may also be used to contact the
consumer to verify or clarify their service request. |
|
| Additionally,
we request information from the consumer in our free estimate process.
A user must provide detailed information about the service requested. No
financial information (such as credit card number, expiration date) is
collected. This information is used to match consumers with appropriate
service professionals. The information may also be used to contact the
consumer to verify or clarify their service request. |
|
| Profile |
| We
store information that we collect through cookies, log files, clear gifs,
and/or third parties to create a profile of our users. A profile is stored
information that we keep on individual users that detail their viewing
preferences. Consequently, collected information is tied to the user's
personally identifiable information to provide offers and improve the content
of the site for the user. This profile is used to tailor a user's visit
to our Web site and to direct pertinent marketing promotions to them. We
do not share your profile with other third parties. |
|
| Third
Party Advertising |
| Some
of our business partners may use cookies on our site (for example, advertisers).
We have no access or control over these cookies once our business partners
have been given permission to set cookies. This privacy statement covers
the use of cookies by Acworth Carpet Cleaning only and does not cover the
use of cookies by any advertisers. Currently, Acworth Carpet Cleaning does
not employ third-party advertising or ad serving technology on http://www.acworthcarpetcleaning.com. |
|
| Log
Files |
| Like
most standard Web site servers we use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, platform type, date/time stamp, and number of clicks
to analyze trends, administer the site, track user's movement in the aggregate,
and gather broad demographic information for aggregate use. IP addresses,
etc. are not linked to personally identifiable information. We use a tracking
utilities as well as internally built applications that use log files to
analyze user movement. |
|
| Special
Offers and Updates |
| We
send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products,
services, special deals, and a bi-monthly newsletter. Out of respect for
the privacy of our users we present the option to not receive these types
of communications. Please see the Choice and Opt-out sections. |
|
| Newsletter |
| If
a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we
provide a way to opt-out of these communications. Please see the Choice
and Opt-out sections. |
|
| Customer
Service |
| We
communicate with users on a regular basis to provide requested services
and in regards to issues relating to their account we reply via email or
phone, in accordance with the user's wishes. |
|
| Legal
Disclaimer |
| Though
we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith
belief that such action is necessary to comply with a current judicial
proceeding, a court order or legal process served on our Web site. |
|
| Aggregate
Information |
| Currently,
Acworth Carpet Cleaning does not share aggregated demographic information
with our partners and advertisers. |
|
| Third
Party Advertisers |
| Acworth
Carpet Cleaning does not share Web site usage information about users with
third parties for the purpose of targeting our Internet banner advertisements
on their site and network of sites. |
|
These
are the instances in which we will share users' personal information:
We
share personal information, such as telephone numbers, physical addresses
and email addresses only when an approved member of our service professional
network accepts a lead from a registered user, and that user indicates
what personal information they are willing to share. No personal information
is shared if there is not a match between the service request submitted
by a user and a member of our service provider network. |
|
| Business
Transitions |
| In
the event Acworth Carpet Cleaning goes through a business transition, such
as a merger, being acquired by another company, or selling a portion of
its assets, users' personal information will, in most instances, be part
of the assets transferred. Users will be notified via email and a prominent
notice on our Web site for 30 days prior to a change of ownership or control
of their personal information. If as a result of the business transition,
the users' personally identifiable information will be used in a manner
different from that stated at the time of collection they will be given
choice consistent with our notification of changes section. |
|
| Choice/Opt-out |
| Our
users are given the opportunity to 'opt-out' of having their information
used for purposes not directly related to our site at the point where we
ask for information. For example, our service request form has an 'opt-out'
mechanism so users who submit a service request from us, but don't want
any marketing material, can keep their email address off of our lists. |
|
| Users
who no longer wish to receive our newsletter and promotional communications
may opt-out of receiving these communications by replying to unsubscribe
in the email or email us at support@acworthcarpetcleaning.com. |
|
| Users
of our site are always notified when their information is being collected
by any outside parties. We do this so our users can make an informed choice
as to whether or not they should proceed with services that require an
outside party. |
|
| Links |
| This
Web site contains links to other sites. Please be aware that Acworth Carpet
Cleaning is not responsible for the privacy practices of such other sites.
We encourage our users to be aware when they leave our site and to read
the privacy statements of each and every Web site that collects personally
identifiable information. This privacy statement applies solely to information
collected by this Web site. On occasion, a partner site will employ our
matching engine in a co-branded format. A co-branded web page includes
both the Acworth Carpet Cleaning logo and/or URL and the partner sites
logo and/or URL, but does not appear to be part of the Acworth Carpet Cleaning
web site. |
|
| Tell-A-Friend |
| If
a user elects to use our referral service for informing a friend about
our site, we ask them for the friend's name and email address. Acworth
Carpet Cleaning will automatically send the friend a one-time email inviting
them to visit the site. Acworth Carpet Cleaning stores this information
for the sole purpose of sending this one-time email and tracking the success
of our referral program. The friend may contact Acworth Carpet Cleaning
at support@acworthcarpetcleaning.com
to request the removal of this information from our database. |
|
| Security |
| This
Web site takes every precaution to protect our users' information. When
users submit sensitive information via the Web site, their information
is protected both online and off-line. If users have any questions about
the security at our Web site, users can send an email to support@acworthcarpetcleaning.com. |
|
| Supplementation
of Information |
| In
order for this Web site to properly fulfill its obligation to users it
is necessary for us to supplement the information we receive with information
from 3rd party sources. |
|
| Enhancement
of Marketing Profile |
| Occasionally,
we purchase third party marketing data and add it to our existing user
database to better target our advertising and provide pertinent offers
we think our users would be interested in. We use this information to enhance
or overlay the 'profile' of individual users. This aggregate marketing
data is therefore tied to the users' personally identifiable information.
See also the "Profile." |
|
| Correcting/Updating/Deleting/Deactivating
Personal Information |
| If
a user's personally identifiable information changes (such as zip code,
phone, email or postal address), or if a user no longer desires our service,
we provide a way to correct, update or delete/deactivate users' personally
identifiable information. This can usually be done by emailing our Customer
Support at support@acworthcarpetcleaning.com.
Or, contact us by telephone or postal mail at the contact information listed
below. |
|
| Notification
of Changes |
| If
we decide to change our privacy policy, we will post those changes to this
privacy statement, the homepage, and other places we deem appropriate so
our users are always aware of what information we collect, how we use it,
and under what circumstances, if any, we disclose it. We will use information
in accordance with the privacy policy under which the information was collected. |
|
| If
we use personally identifiable information of users in a manner different
from that stated at the time of collection we will notify users via email.
Users will have a choice as to whether or not we use their information
in this different manner. However, if users have opted out of all communication
with the site, or deleted/deactivated their account, then they will not
be contacted, nor will their personal information be used in this new manner.
In addition, if we make any material changes in our privacy practices that
do not affect user information already stored in our database, we will
post a prominent notice on our Web site notifying users of the change.
In some cases where we post a notice we will also email users, who have
opted to receive communications from us, notifying them of the changes
in our privacy practices. |
|
| Contact
Information |
| If
users have any questions or suggestions regarding our privacy policy, please
contact us at: |
|
Acworth Carpet Cleaning
4497 Hickory Grove Dr NW
Acworth, Georgia 30102
770-800-2549
|
